Account Manager – Kenosha WI

Account Manager – Kenosha WI, Milwaukee WI

Job Description

An Account Manager is responsible for building and maintain relationships with assigned Accounts as their primary point of contact. An AM must be able to communicate with clients to understand their needs and collaborate with internal departments to ensure client need fulfillment.

 

Account Manager Responsibilities

  • Be the primary point of contact and build long-term relationships with clients
  • Responsible for maintaining client relationships by offering exceptional customer service
  • Work and collaborate with all departments within the company to ensure client satisfaction
  • Have a clear understanding of assigned Accounts and be able to identify gaps to recommend solutions to clients before the gaps become issues.
  • Act as client advocate on both technical and non-technical issues
  • Maintaining updated knowledge of company products and services
  • Explain to clients the importance of products and services
  • Deliver responses, quotes, and pertinent information to clients in a timely manner
  • Generate sales among client accounts, including upselling and cross-selling

 

Job Requirements 

  • Demonstrate the ability to provide exceptional verbal and written communication skills
  • Excellent active listening skills
  • Proven ability to manage multiple projects while paying attention to details
  • Ability to prioritize among competing tasks
  • Able to communicate and collaborate with all departments with the “team player” mindset
  • Critical thinking and problem-solving skills (no client or situation is the same)
  • Demonstrate negotiation, and presentation skills
  • Self-driven and reliable to manage account responsibilities
  • Ability to promote sales and drive revenue

 

Key Skills and Proficiencies

  • Planning
  • Building Relationships
  • People Skills
  • Initiative
  • Customer Focus
  • Attention to Detail

If you possess the required skills and are a top producer with a strong work ethic, please fill out the form or email your resume to rockstar@whoa.com with “Account Manager – Wisconson” in the subject line.

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