Gain additional resources on your IT team, with our Monitoring Managed Service. 

It can be challenging to allocate IT manpower resources to monitor and manage critical components of your virtual environments. WhoaLogic Monitoring Managed Service is a supplemental proactive monitoring service for Public, Private, and Hybrid solutions that will serve as additional support to your IT team to monitor and resolve all of your critical alerts for you 24x7x365.

Our NOC will carefully monitor all critical components in your environment, as well as designing a custom escalation strategy should issues arise.   Customers are able to subscribe to this service at a per VM level, providing flexibility and cost efficiency for critical servers that require this level of high touch service.

Key Benefits of Managed Monitoring Service:

  • Proactive, comprehensive cloud Monitoring of your WHOA Public Cloud WDC or Private Cloud WDC environments, where critical alerts are sent to WHOA Cloud Engineers for immediate action.
  • Proactive Performance Monitoring and Management where our Cloud Engineers will monitor any potential problems and work with Customers to address them to improve system availability and performance.  
  • Reduce the burden of your IT team on learning and managing an infrastructure monitoring tool, and let them instead focus on more important tasks and business goals.
  • Custom alert thresholds to be set to any specification that is supported on the monitoring system.
  • Feel confident with our 24 x 7 x 365 support from our cloud expert engineers that will provide a rapid, proactive resolution and handle all Severity 1 critical alerts.
  • Quarterly review of your cloud environment with our Engineers to review all critical components for virtual environments that’s being monitored.

If you would like more information regarding our Managed Monitoring Service, please complete our contact form or call us directly at (877)700 9462.

Advantages of Managed Service

Monitoring FeatureWHOA Monitoring
Managed Service
Discovery of added cloud servers  
Configure and setup monitors for Cloud Servers  
Identify recipients for alert email notifications  
Setup SNMP for Advanced Monitoring (when subscribed to Tier 3 Monitoring or higher)  
Receive email alerts  
Manage Unlimited Monitoring Alerts  
Request additional resources if determined as needed per monitor reporting and/or alerts  
Installation of additional PowerPacks  
Alert configuration and modification, and customize thresholds for monitors  
Optimization of monitored web servers and applications per reporting metrics  
Notification services include an automated email and support ticket generation for host ping or service failures  
24 X 7 X 365 NOC Monitoring  
Proactive NOC response to critical Severity 1 alerts  
Automated Reboot from Monitoring Availability Failure (Per Customer Approval)  
Quarterly Review of Virtual Environment Performance  
Validate Metric Collection (Upon Customer Request)  
Customized Dashboards